Terms of Service

Article 1 (Purpose)

These terms set out the rights, obligations, and responsibilities between 주식회사 바이버스 (the “Company”) and the advertisers who use the tempo service (the “Service”) that the Company provides, and the conditions and procedures for using the Service.

Article 2 (Definitions)

• Service — the creator collaboration operations service that the Company provides under the name tempo, and the Advertiser Portal, public forms, and reports that accompany it.
• Advertiser — a corporation or individual business that has entered into a service agreement with the Company and uses the Service.
• Organization — the unit within the Service through which an advertiser’s members sign in and to which data belongs. One advertiser holds one organization.
• Project — the unit of work that the Company performs for an advertiser, into which creator selection, outreach, visits or shipping, content, and reporting are gathered.
• Creator — a person who participates in a project to produce content. A creator is not a party to these terms, and Article 8 governs the relationship.
• Individual agreement — a separate written agreement between the Company and an advertiser that sets the scope of work, the term, and the fee.
• Advertiser data — materials, product information, brand assets, and results that an advertiser provides to the Company, or that arise in the course of a project.

Article 3 (Effect and amendment of these terms)

These terms take effect when they are posted on the Service screens. The Company may amend them within the bounds of applicable law, and an amendment is announced on the Service screens together with its effective date and reason.

An amendment unfavourable to advertisers is announced 30 days before it takes effect; any other amendment is announced 7 days before it takes effect. An advertiser who does not agree to an amendment may terminate the service agreement before the effective date. An advertiser who does not express an objection by the effective date after the announcement is deemed to have agreed.

Article 4 (Provision of the Service)

The Company provides the work below. The scope actually provided in each case follows the individual agreement.

• Finding creators suited to a project and organizing candidate lists
• Sending collaboration proposals and managing the replies
• Booking clinic visits, or shipping samples, and following their progress
• Delivering content guidelines, receiving submissions, and reviewing them
• Reporting results and providing operational records

The Company may suspend the Service temporarily for maintenance, replacement, or repair of equipment, and announces this in advance on the Service screens. Where advance notice is not possible, the Company announces it afterwards.

Article 5 (Conclusion and termination of the service agreement)

A service agreement is concluded when the advertiser applies to use the Service and the Company accepts. The Company may refuse acceptance where an application contains false information or where providing the Service is technically or operationally difficult.

Either party may terminate the service agreement with prior written notice. On termination, the Company hands over the advertiser data held at that point in CSV or PDF form within 30 days, and thereafter handles it in accordance with the retention periods in the Privacy Policy.

Article 6 (Fees and precedence of the individual agreement)

Fees for the Service, payment terms, and settlement cycles follow the individual agreement. Where these terms and an individual agreement differ, the individual agreement prevails.

Article 7 (Duties of the advertiser)

An advertiser must not use the Service for any of the following.

• Providing false information, or infringing another person’s rights
• Acts that violate applicable law or public order and morals
• Interfering with the operation of the Service, or gaining unauthorized access

An advertiser bears responsibility for its own compliance with the law governing the advertising of its products and services. In particular, for medical devices, cosmetics, and health functional foods, responsibility for reviewing labelling and advertising and for legal compliance rests with the advertiser, and the Company’s support in the course of operations does not transfer that responsibility.

Article 8 (Relationship with creators)

A creator is not a party to these terms. The relationship between the Company and a creator is governed by the separate agreement or the terms of participation concluded for the project concerned.

The Company is responsible for arranging collaborations with creators and for operating them, and does not guarantee to an advertiser that a particular creator will participate or that content will be produced by a particular date. Where a creator withdraws or fails to perform, the Company informs the advertiser without delay and consults on alternatives.

Article 9 (Personal data provided to advertisers)

Where, in the course of a project, the Company provides an advertiser with a creator’s or a participant’s personal data, the advertiser owes the duties below.

• Use the personal data only for the purpose for which it was provided, and do not use it for any other purpose.
• Do not provide it to a third party without the data subject’s separate consent.
• Take the measures necessary to ensure its safety, including access control.
• Destroy it without delay once the purpose has been achieved.

The Company provides personal data only where the data subject has consented in advance, and the categories, purposes, and retention periods follow the Privacy Policy.

Article 10 (Rights to use content)

Copyright in content that a creator produces belongs to the creator. The scope in which an advertiser may use that content — the period, the media, and whether it may be modified — is set in the agreement with the creator for the project concerned, and the Company informs the advertiser of that scope.

An advertiser must not use content beyond the agreed scope. Where an advertiser wishes to extend the period or add media, a separate agreement with the creator is required.

Article 11 (Intellectual property and data)

Intellectual property rights in the Service, its screens, and the software belong to the Company. Advertiser data belongs to the advertiser, and the Company uses it only to the extent necessary to provide the Service.

The Company does not use advertiser data to train artificial-intelligence models without the advertiser’s prior written consent. Statistics processed so that individual advertisers and creators cannot be identified may be used to improve the Service.

Article 12 (Artificial-intelligence features)

The Service uses artificial intelligence for some work, including analysing creator candidates and drafting proposal copy. The results that such features produce are material for an operator’s judgement, and the Company does not guarantee their accuracy or completeness. The final decision rests with the operator and the advertiser.

Article 13 (Account management)

An advertiser is responsible for managing the accounts of the members of its organization. Where an account is used by a third party, the advertiser must notify the Company without delay, and the Company takes the necessary measures at once.

The Company is not liable for loss arising from an advertiser’s failure to manage its accounts, except where the Company is at fault.

Article 14 (Restriction and termination of use)

The Company may restrict use of the Service or terminate the service agreement where an advertiser does any of the following. Except in urgent cases, the Company gives notice in advance.

• Breaches Article 7 (Duties of the advertiser)
• Delays payment of fees and does not remedy the delay within a reasonable period
• Breaches the duties in Article 9 (Personal data provided to advertisers)
• Uses content beyond the scope of Article 10 (Rights to use content)
• Interferes with the operation of the Service

Article 15 (Exclusion and limitation of liability)

The Company is not liable where it cannot provide the Service due to a natural disaster, war, an act of a telecommunications operator, or another force majeure event.

The Company is not liable for loss arising from an advertiser’s own fault, or from an act of a creator or a third party, except where the Company is at fault.

The Company’s liability for damages to an advertiser is limited to the fees paid for the three months immediately preceding, except in the case of the Company’s wilful misconduct or gross negligence.

Article 16 (Dispute resolution and governing law)

These terms are governed by and construed in accordance with the law of the Republic of Korea.

Where a dispute arises between the Company and an advertiser, the parties shall first consult in good faith for 10 business days. Where no agreement is reached, the court having jurisdiction over the location of the Company’s head office shall be the exclusive court of first instance.

Addendum

These terms of service take effect on 26 August 2026.